Welcome to EzPixie! Thanks for joining our Affiliate program.

These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use product or service from the merchant.

By participating in the Program, Affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety, you are not authorized to register as an Affiliate or participate in the Program in any manner.

1. Approval or Rejection of the Registration

We reserve the right to approve or reject ANY Affiliate Program Registration in our sole and absolute discretion. The decision may be based on various factors including brand alignment, audience size, or previous affiliate marketing experience. You will have no legal recourse against us for the rejection of your Affiliate Program Registration.

2. Affiliate Links and Coupon

Affiliate link is automatically generated, but you can also generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.

Affiliate might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If customer both click on the affiliate link and use a coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.

Affiliate may also advertise the merchant website on online channels such as Facebook, Instagram,... or offline classified channel ads, magazines, and newspapers.

3. Commissions and Payment

Refer any customer to make a purchase on our website, you will get a commission amount which is calculated based on the Commission structure. Commission amount is dependent on order value and not including extra fees (tax, shipping cost, etc.).

For an Affiliate to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on the Affiliate Guide page.

Payments will only be sent for transactions that have been successfully completed. Use of the Affiliate Program is subject to a fair use policy which gives the merchant the right to review each and every referral order. The status of commission is displayed in the Commission tab, and any paid commission will be listed on the Payment tab. In the case of chargebacks or refunds after commission has been paid out, the affiliate agrees to allow the merchant to reclaim the previously paid commission, either by deduction from future payouts or by another mutually agreed-upon method.

Transactions that result in chargebacks or refunds will not be paid out. The merchant reserves the right to review and reverse commissions based on their internal policies to avoid exploitation or fraud.

4. Marketing Tool

We may share promotion media such as banners, logos, or specific collection promotions with you through the Marketing tool tab. You can download the media or get the HTML embed code in order to share on affiliate channels. Affiliates are not permitted to modify or alter the promotional materials unless given prior written consent by the merchant.

5. Network

If the Network tab is activated, affiliates can invite others to become their downline affiliates. If any downline affiliate brings an order to the merchant's shop, the upline affiliate will also get a network commission which depends on merchant settings.

To invite other affiliates into the system, share the network link and any other affiliate who clicks on that link and signs up will become a downline affiliate.

Network commissions are subject to a maximum of two tiers to prevent excessive commission stacking. The exact commission breakdown between upline and downline affiliates will be clarified in the commission structure, ensuring a fair balance between direct and network commissions.

6. Cookie

We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.

If a person doesn't allow cookies or clears their cookies, then we can't track them and, therefore, can't pay earnings on that person's activity.

Cookies day is set on the Affiliate registration form. The tracking day will start from the time a customer clicks on the affiliate’s link or uses the coupon. Within the cookie time, every order made by this customer on the merchant's website will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link again).

Affiliates acknowledge and accept that no commissions can be paid for sales that cannot be tracked due to cookie restrictions or clearing by the customer.

7. Removal from Referral Program

If an affiliate wishes to be removed from the affiliate program, they can do so by contacting: info@ezpixie.com.

Any unpaid commissions will be forfeited upon removal from the program unless otherwise agreed upon prior to the affiliate's exit.

Go forward and refer!

We're very glad you've made it to the end of this important document.

We wish you all the very best. You can always re-visit these Affiliate Program terms and conditions in the future, and if you have any questions, you can send an email to info@ezpixie.com for support.